For example, team leaders may want to elicit shared feelings of frustration or anger in cases where teams have lost to a competitor or have not met their goals, or they may want to induce feelings of legitimate fear when getting teams to understand organizational realities and accept why a change effort is important. Negative mood contagion - as opposed to recognition of widespread individual feelings of anxiety and fear that have occurred during the pandemic - may be necessary sometimes to achieve a specific team goal but should be relegated to short-term situations. Conversely, positive emotions lead to better employee attitudes, creativity, and job performance. Cognition and emotion are completely intertwined: if you and your team are stressed, fearful, or worried, your decision making and ability to process information are negatively affected. Ignoring the power of mood, whether it originates in the self or is “caught” through contact with others, means losing an important opportunity to influence outcomes. The effects, which take place equally with positive and negative emotions, are even stronger in stable workgroups where there is greater interdependence.Īs a leader, controlling emotional contagion, especially during the pandemic, should be a priority. Contagion happens most powerfully when people are together physically, but new studies show that emotions also transfer across video, television, social media, and even email. Rather, they continuously spread their own moods and receive and are influenced by others' moods, a phenomenon known as emotional contagion. Nano ToolĮmployees are not emotional islands. The GoalĬreate an environment, whether in person or virtual, that enhances employee engagement and performance by paying attention to the emotional contagion occurring in your team. Nano Tools for Leaders ® are fast, effective leadership tools that you can learn and start using in less than 15 minutes - with the potential to significantly impact your success as a leader and the engagement and productivity of the people you lead.
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